Need help with Deadline Wallet? We're here for you. Find answers to common questions below, or reach out to our team directly.
For questions, feedback, billing help, account issues, or bug reports, contact us by email. We typically respond within 1–2 business days.
Please include the email address associated with your Deadline Wallet account so we can help you faster.
You can permanently delete your Deadline Wallet account — including all records, history, receipt metadata, tokens, and sessions — directly from the app or from the web.
Account deletion is permanent and cannot be undone. Please export your data from Settings before deleting if you want a backup.
Deadline Wallet offers a Free plan and a Premium plan. During beta, Premium billing is managed through the web dashboard using Stripe.
Mobile app store billing may be added in a future release.
Important: Deleting your Deadline Wallet account does not automatically cancel an active Stripe subscription. Please cancel your subscription first through the steps above before deleting your account.
If you're having billing issues or see unexpected charges, email support@deadlinewallet.com with your account email and a description of the issue.
Deadline Wallet sends reminders before your deadlines via email and (optionally) push notifications. If you're not receiving reminders, here are some things to check:
Reminders are helpful tools — not guarantees. Delivery depends on your email provider, device settings, and internet connectivity. You are responsible for acting on your deadlines.
Please do not email sensitive receipt documents, credit card numbers, social security numbers, passwords, or other personal financial information to our support email unless absolutely necessary. If we need to verify your identity, we will ask for the minimum information required — typically just your account email address.
Deadline Wallet is committed to protecting your privacy. We do not sell your data to advertisers, and your records are private to your account.